1
72 Hours’ Notice (Rescheduling)
We need 72 hours’ notice for any rescheduling, please. Otherwise, the lesson will be charged in full.
HSA Terms & Conditions
Please read and confirm the terms and conditions below:
2
In-Car Recording (Health & Safety)
All lessons are recorded inside and outside of the car for Health & Safety and insurance purposes.
3
Test Readiness & Car Hire
It is at the instructor’s discretion (according to six mock tests) whether you are ready for your practical test. If you are not ready, we cannot provide our car hire facility for the test.
If you would like to ask us a question or send us any comments, please complete the Inquiry Form
Last updated: October 2025
At HSA Driving School, we value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains what information we collect, how we use it, and your rights as a data subject.
Who We Are
HSA Driving School
Edgecumbe Avenue, London NW9 4AT, United Kingdom
https://hsadrivingschool.com
Email: support@hsadrivingschool.com
Phone: 0800 098 2810
What Personal Data We Collect
- Information you provide when contacting us (name, email, phone, enquiry details)
- Booking-form details for driving lessons (lesson type, date, time, postcode)
- Website usage data via analytics cookies (anonymised)
- Testimonials or feedback you voluntarily submit
How We Use Your Information
- To reply to enquiries and process lesson bookings
- To manage customer accounts and communication
- To improve our services and website performance
- To meet our legal and regulatory obligations
Legal Basis for Processing
We process your data on one or more of the following legal bases:
- Your explicit consent (e.g. ticking a form checkbox)
- Performance of a contract (booking or delivering a lesson)
- Legitimate interest (service improvement and analytics)
- Compliance with legal requirements
Data Retention
We retain enquiry and booking data only as long as necessary for the purpose collected, typically up to 24 months. Data in backups are securely stored and automatically deleted after the retention period.
Sharing Your Information
We do not sell or rent your data. Limited data may be shared with trusted third-party processors strictly for operational purposes:
- Website hosting (Hostinger UK)
- Email and communication services (Gmail / WPForms)
- Analytics (Google Analytics – anonymised)
All third parties comply with GDPR data-protection requirements.
Cookies
Our website uses essential cookies for functionality and optional analytics cookies for performance insights. Non-essential cookies are disabled until you provide consent via our cookie banner. You can change your preferences anytime through “Cookie Settings.”
Your Rights Under GDPR UK
- Right to access your data
- Right to rectify inaccurate data
- Right to erase (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise these rights, please email support@hsadrivingschool.com.
Data Security
We maintain industry-standard security measures—SSL encryption, limited user access, and regular updates—to prevent unauthorised access, alteration, or disclosure of personal data.
Third-Party Links
Our site may include links to other websites (e.g., DVSA or social media). We are not responsible for their privacy practices; please review their own privacy policies.
Contact & Complaints
If you have concerns about how we handle your data, contact us at support@hsadrivingschool.com. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always appear on this page with the “Last updated” date shown above.
© 2025 HSA Driving School – Committed to Transparency and Trust
