Last updated: [DATE]

Who we are: HSA Driving School (“we”, “us”). Contact: Support@hsadrivingschool.com | 0800 098 2810. Controller: [Company Name], [Registered Address], [Company Number], [ICO Number].

Data we collect: contact details, booking info, limited payment refs (via provider), and consent/analytics data.

Why we use it: provide lessons (Contract), manage bookings/payments (Contract/Legal), improve services (Legitimate Interests/Consent), meet legal duties (Legal).

Sharing: IT/hosting/email/payment providers under contract. No data selling.

Transfers: safeguarded if outside UK (e.g., SCCs).

Retention: enquiries up to 12 months; client records up to 6 years; cookies per Cookie Policy.

Your rights: access, rectify, erase, restrict, object, portability, withdraw consent. Contact us or the ICO at ico.org.uk.

Security: technical & organisational measures applied.

See also: Cookie Policy • Data Requests

We use cookies to run the site, remember preferences, and measure performance. Consent is managed by Complianz.

• Strictly necessary (security, session, consent)
• Functional (remember settings)
• Analytics (GA4 via Google Tag Manager — fires only after consent)
• Marketing (none by default)

Manage cookie preferences

See also: Privacy Policy

Last updated: [DATE]

About us: HSA Driving School, [Company Name], [Registered Address]. Contact: Support@hsadrivingschool.com | 0800 098 2810.

Website use: info only; may change without notice; external links at your discretion.

Lesson eligibility: valid UK provisional/full licence; eyesight requirements; bring licence to first lesson.

Bookings & payments: confirmed on payment/confirmation; prices on /prices/.

Cancellations & refunds: see Cancellations & Refunds.

Instructor & vehicle: DVSA-approved, dual control, insured for tuition/test.

Pupil responsibilities: follow guidance, obey road laws, attend on time, disclose relevant health issues.

Tests: we advise readiness; bookings your responsibility unless agreed.

Liability: no indirect/consequential loss; nothing limits liability for death/injury by negligence.

Complaints: see Complaints Procedure. Law: England & Wales.

Notice: cancel/reschedule with at least [48 hours] notice to avoid charges.

Late arrival/no-show: lesson may be shortened to finish on time; no-shows may be charged.

Packages: unused prepaid hours refundable within [14 days] if not started; after start, pro-rata minus discounts.

Instructor cancellation: we’ll rebook or refund the affected lesson.

How to cancel: email Support@hsadrivingschool.com or call 0800 098 2810.

Tell us: email Support@hsadrivingschool.com or call 0800 098 2810 — we acknowledge within 2 working days.

Investigation: a manager reviews with your instructor; target reply within 10 working days.

Resolution: alternative instructor, re-lesson, or refund where appropriate.

Escalation: request senior review; ADR details available on request.

Records: we log complaints to improve service.

Lessons: we adapt pacing, routes and teaching methods; reasonable adjustments by arrangement.

Website: accessible markup, keyboard-friendly navigation, and contrast checked.

Alternative formats: large print or accessible digital formats on request.

Contact: Support@hsadrivingschool.com

Request to access, correct, delete, restrict, object, or port your data.

How: email Support@hsadrivingschool.com (include name, contact used, and we’ll confirm ID requirements). We aim to respond within one month.

See also: Privacy Policy

The information on this site is general guidance. We aim for accuracy but do not guarantee completeness. External links are for convenience; we aren’t responsible for their content. Nothing here is legal or professional advice. Use at your own risk where permitted by law.